Cookie Policy
How BuildBase uses cookies and similar technologies. Last updated: June 2026
What are cookies
Cookies are small text files stored on your device when you visit a website. They are used to remember preferences, analyze traffic, and provide a better experience. BuildBase also uses related technologies including local storage, server-side sessions, and tracking pixels for similar purposes.
How BuildBase uses cookies
BuildBase uses cookies and similar tracking technologies provided by both first-party and third-party services. These fall into three categories: essential, analytics, and functional. Analytics and functional cookies are only loaded after you provide consent.
Essential cookies
Required for core functionality. These cannot be disabled without breaking the service.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| Server-side session | BuildBase | Authentication and session management. Stores session ID, user ID, organization context, and role. | 30 days |
| cookie-consent | BuildBase | Stores your cookie consent preferences (which categories you accepted or declined) | 1 year |
| cf_clearance | Cloudflare Turnstile | Bot protection and spam prevention on forms | 30 minutes |
Analytics cookies
Help understand how visitors interact with the website. Used to improve the user experience. Only loaded after consent.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga, _ga_* | Google Analytics | Distinguish unique visitors, track page views and sessions | Up to 2 years |
| _clck, _clsk | Microsoft Clarity | Session recording, heatmaps, and user behavior analysis | Up to 1 year |
| ahrefs_* | Ahrefs | SEO performance tracking and visitor metrics | Up to 1 year |
Functional cookies
Enable additional features like live chat and visitor preferences. Only loaded after consent.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| crisp-client/* | Crisp | Live chat state, conversation history, and visitor identification | Up to 6 months |
Local storage
BuildBase uses browser local storage (similar to cookies but stored differently) for the following purposes. Local storage data remains until explicitly cleared.
| Key | Purpose | Context |
|---|---|---|
| token | JWT authentication token for maintaining your logged-in session | Console and auth pages |
| state | Temporary OAuth state ID used during the login flow | Auth pages |
| dt-pref:* | Table display preferences (column visibility, sizing, density). Also synced to your account. | Console |
Email tracking pixels
Emails sent through BuildBase may include tracking technologies to measure campaign performance.
| Type | How it works | Data collected | Opt out |
|---|---|---|---|
| Email open tracking | Transparent 1x1 pixel image embedded in emails | IP address, device/browser info, timestamp of email open | Disable image loading in your email client, or unsubscribe |
| Email click tracking | Links in emails route through our server before redirecting to the destination | Which link was clicked, IP address, device/browser info, timestamp | Unsubscribe from emails using the link in each email |
Third-party privacy policies
Third-party services used on this website operate under their own privacy policies:
Managing cookies
Most web browsers allow you to control cookies through settings. You can:
- Use the cookie consent banner on this site to accept or decline non-essential cookies
- View and delete existing cookies in your browser settings
- Block all or specific cookies
- Clear local storage through your browser's developer tools
- Opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on
- Opt out of Microsoft Clarity tracking at Microsoft Privacy Dashboard
- Disable email open tracking by blocking image loading in your email client
Disabling essential cookies or clearing local storage may log you out or affect core functionality.
Changes to this policy
This Cookie Policy may be updated when new services are added or removed. Check this page periodically for changes. See our Privacy Policy for full details on data handling practices.
Contact
Questions about cookies or tracking can be directed to:
Email: [email protected]